All features of HEXLE Ticket
Discover everything that is included in HEXLE Ticket – grouped by the different areas of our platform.
HEXLE Ticket Features
Events & Ticket Shops
- Create an unlimited number of events and ticket shops
- An individually configurable dashboard for each ticket shop
- Freely selectable time zone for every shop
- Flexibly define the event and sales period
- Set sales limits individually per event day
- Seat allocation with custom-created seating plans
- Block individual seats in the seating plan – one click on a table blocks all of its chairs
Online Shop
- Public online shop, available under your own URL
- Automatically generated QR codes for the shop page
- Interactive seating plan for seat selection
- Seamless embedding of the ticket shop into your own website
- Public event overview listing all of your company's events – with search, sorting and your own intro text
Shop Design & Branding
- Add your own title/background image and event logo
- Individual shop color for a consistent appearance
- Group tickets clearly by category
- Design the ticket layout yourself and adapt it to your own branding
- Show or hide the remaining ticket count as you wish
- Add an individual info message for visitors
- Add your own text blocks to the shop page
- Show or hide the event period on the shop page
- Define your own terms & conditions that customers accept at checkout
Tickets & Ticket Types
- Any number of ticket types, sales phases and categories
- Optionally print the QR code directly on the ticket
- Flexibly configure ticket personalization
- Personalization either mandatory or optional
- Set a minimum age for personalization
- Individual personalization settings per ticket type
- Individual print fields per ticket type for the ticket PDF
- Print test tickets for review in advance
- Seat selection within categories
- Duplicate ticket types or pass their settings on to other ticket types
Sales & Orders
- On-site sales at the box office – with an optionally different ticket price
- Sell tickets quickly and easily directly on site
- On-site sales with seat selection in the seating plan and add-on products – blocked seats can be assigned too
- Front desk with all sold tickets, live check-in counter and automatic refresh
- Set ticket status manually and restore cancelled tickets
- Define custom cross-ticket-type quotas per event day
- Create discount codes – percentage, fixed value or with a usage limit
- Sell additional products (e.g. merchandise, catering, parking tickets) directly in the ticket shop
- Bulk sales conveniently via import of CSV or Excel lists
- Reprint tickets directly from the admin interface when needed
- Resend tickets to customers at any time
- Automatic ticket delivery by email
Admission Control & Scanning
- Ticket scanner integrated into the web app
- Mobile admission control directly in the browser – without any app download (iOS and Android)
- Particularly fast and reliable scan detection
- Live statistics during ongoing admission control
- When scanning, instantly see whether a ticket is valid or still needs to be paid on site
- Manage scan access centrally
- Activate scan devices conveniently via an access QR code
- Freely selectable scan fields shown while scanning
Payment Processing via Stripe
- ACH Direct Debit
- Alipay
- Amazon Pay
- American Express
- Apple Pay
- Bancontact
- Billie
- Bizum
- BLIK
- Cartes Bancaires
- China UnionPay
- Diners Club
- Discover
- EPS
- Google Pay
- iDEAL
- JCB
- Klarna
- LINE Pay
- Link
- Mastercard
- MB WAY
- MobilePay
- Multibanco
- paysafecard
- Pix
- PostFinance
- Przelewy24
- Revolut Pay
- Satispay
- SEPA Bank Transfer
- SEPA Direct Debit
- Sezzle
- Swish
- TWINT
- UPI
- Visa
- WeChat Pay
- Wero
- Younited Pay
Notifications & Reports
- Notification for every new order in the shop
- Sales reports by email at the interval of your choice
Payment Processing via PayPal
- Payment with PayPal balance
- Credit and debit cards via PayPal
HEXLE Core Integration
Administration & Organization
- Central company management
- Cloud-based file management
- Employee management with roles and permissions
- Central customer and project management
Finance & Analytics
- Convenient management of addresses, tax rates and payment providers
- Full insight into all transactions
- Full insight into all orders
- Financial export as CSV and Excel
Support
Support & Documentation
- Reliable HEXLE Default Support
- Free support for setting up your ticket shop
- Comprehensive and always up-to-date user documentation
- Interactive guided tours and tips & tricks right inside the app
Not quite the right fit?
Get in touch with us – we continuously develop our software further and will find the right solution for you, too.
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